http://www.chrishardie.com/blog/2007/01/linksys-customer-service-destroyed-by-earthquake.html Personal Blog for James Christopher Hardie Wed, 07 Jan 2009 16:36:44 +0000 http://wordpress.org/?v=2.6.1 http://www.chrishardie.com/blog/2007/01/linksys-customer-service-destroyed-by-earthquake.html#comment-24854 Rita Simmons Wed, 23 May 2007 00:53:46 +0000 http://www.chrishardie.com/weblog/archives/2007/01/linksys-customer-service-destroyed-by-earthquake.html#comment-24854 Linksys really needs to come home to reality!! Our last two encounters with the customer service department has been quite unsatisfactory. When talking to the reps, it feels like you are talking to a rock or some being that is totally unable to think, understand or make any sort of rational decisions. I just bought a Linksys printserver and since I still have the receipt, I will most certainly return it for another brand. I have gone through two wireless plugs in about a year. The last time we spent 6 hours on the phone for tech support and tonight it was only 3 and a half...amazing speed, huh... Linksys really needs to come home to reality!! Our last two encounters with the customer service department has been quite unsatisfactory. When talking to the reps, it feels like you are talking to a rock or some being that is totally unable to think, understand or make any sort of rational decisions. I just bought a Linksys printserver and since I still have the receipt, I will most certainly return it for another brand. I have gone through two wireless plugs in about a year. The last time we spent 6 hours on the phone for tech support and tonight it was only 3 and a half...amazing speed, huh...

]]> http://www.chrishardie.com/blog/2007/01/linksys-customer-service-destroyed-by-earthquake.html#comment-12414 Jay Sat, 20 Jan 2007 20:54:37 +0000 http://www.chrishardie.com/weblog/archives/2007/01/linksys-customer-service-destroyed-by-earthquake.html#comment-12414 Linksys support is horrible. I have been on the phone with them for5 and 1/2 hours!! They suck Linksys support is horrible. I have been on the phone with them for5 and 1/2 hours!! They suck

]]> http://www.chrishardie.com/blog/2007/01/linksys-customer-service-destroyed-by-earthquake.html#comment-11538 John Bigane Sun, 07 Jan 2007 06:47:18 +0000 http://www.chrishardie.com/weblog/archives/2007/01/linksys-customer-service-destroyed-by-earthquake.html#comment-11538 Linksys is owned by Cisco now, right? It's amazing it's this bad... Linksys is owned by Cisco now, right? It's amazing it's this bad...

]]> http://www.chrishardie.com/blog/2007/01/linksys-customer-service-destroyed-by-earthquake.html#comment-11334 Barry Pike Wed, 03 Jan 2007 18:02:55 +0000 http://www.chrishardie.com/weblog/archives/2007/01/linksys-customer-service-destroyed-by-earthquake.html#comment-11334 Linksys was a pain before the earthquake, believe me. But this kind of telephone tomfoolery is one of my pet peeves, too. Sends me right over the edge. Linksys was a pain before the earthquake, believe me. But this kind of telephone tomfoolery is one of my pet peeves, too. Sends me right over the edge.

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