Posts with the tag "communication"

This page shows posts in my weblog that are tagged with the keyword(s) above. This is one of the ways you can browse all of the different topics I write about.


When it's all already been said


One of the things that is difficult for me to deal with in the world of blogging and even just editorial/public writing in general is that for any given issue, it often feels like every possible perspective has been rendered by others in so many different ways well before *I* get to that issue. [...]

Speaking opportunities


I've been doing more and more public speaking over the last few years, and find that it's something I enjoy immensely. There was a time when I was younger when I considered a "career" in it (as a minister, even), despite my introverted nature and the nervous shakes I'd always get right before beginning [...]

The Customer Can Always Write


I get the sense that I tend to spend an unusual amount of time exercising my "right" as a consumer to provide feedback to the companies and organizations from which I buy products and services. The general trend in "consumer action" these days when a company is providing poor customer service or substandard products [...]

To whom it may vaguely concern...


I'm always amazed at what people assume you will automatically know or do when they send you a vague e-mail message with a vague request. At Summersault, we get messages sent to a generic "webmaster" address on a regular basis where people say "This website isn't working" or "I have a question about this [...]

Fighting Spam


Today I had a speaking engagement on combating unsolicited junkmail (spam). It was one of my first opportunities to speak about this topic to a public audience, and I was glad for the chance to share all of the knowledge I've accumulated about what is increasingly the bane of the Internet. A lot [...]

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