Posts with the tag "consumer watch"

This page shows posts in my weblog that are tagged with the keyword(s) above. This is one of the ways you can browse all of the different topics I write about.


Watch out for Interpage paging: "You won't win."


Once in a while I can't help but comment here on a company or organization that has so clearly committed themselves to creating the worst possible customer service experience for their customers.  Interpage paging, which offers network paging services, faxing, voice and e-mail gateways, etc., is just one such company.  If you're considering using them, [...]

Good PR via Twitter done right by Sonos


I love the Sonos multi-room music system.  It's a ridiculous luxury to have and I could fill up another blog post apologizing for it, but it's too much a fulfillment of the dreams I had as a kid about what the households of the future could be like to pass it up.  "Wait, you mean [...]

The Contractor Experience


(Some of my blog posts are constructive, this one is pure rant.)
There's a new amusement park ride opening up in town!  It'll take you on a thrilling journey through ups and downs of successful projects, communication failures, happy long-term partnerships, and total failures in competence.  It's called THE CONTRACTOR EXPERIENCE and you can hop on [...]

Fireplaces, kitchen supplies and Indian food, oh my


This weekend I had the opportunity to sample three local/regional shopping destinations that were all new to me:
1) The Fireplace Shop at 1000 North F Street in Richmond is an amazing little brick complex that showcases all that can be done with wood and other heat sources. From traditional fireplaces to wood burning stoves [...]

Review of Ready Made magazine


The "do it yourself" (DIY) movement is sometimes talked about as a new or emerging phenomenon, but when you reduce it to its essence - "people creating or repairing things for themselves without the aid of paid professionals" - it's clear that DIY is just a new label for a way of living that is [...]

Buy Local press conference - at the mall?


It's not April first yet, so I couldn't really stop my jaw from dropping to the ground on this one: The Richmond-Wayne County Chamber of Commerce and the City of Richmond will be holding a press conference tomorrow afternoon to promote buying local - to be held at the mall, which is predominantly [...]

Discussion of Pal-Item.com Terms of Service


This is a republishing of a series of blog posts looking at the pal-item.com Terms of Service, discussing what they actually mean and how they might impact your use of the Palladium-Item website.  (The Palladium-Item is Richmond, Indiana's daily newspaper.)  You can view the original posts where they appeared on the Pal-Item site: Part 1, [...]

A $3 Trillion Shopping Spree


We all love to splurge a little once in a while. Save up some money and do something nice with it, really go a little beyond our normal spending - maybe it's a vacation, maybe it's a nice gift for a friend, or maybe it's buying universal healthcare for 300 million Americans.
Huh?
Oh yeah, universal [...]

Trying out ads in my weblog


You may or may not notice that I've incorporated some Google Ads into my weblog. It's my unabashed attempt to make whatever moo-lah I can off of this exercise in public writing (which does not, for what it's worth, have moo-lah generation as a primary goal). I'm not sure if I'll keep the [...]

OfficeMax responds to customer service letter


I had a nice call this morning from Nick, the local store manager of the OfficeMax in Richmond. I'd recently had some really poor customer service experiences in that store with them and had submitted a narrative of those experiences for their review. I usually don't bother going back to a place after [...]

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