Posts with the tag "consumer watch"

This page shows posts in my weblog that are tagged with the keyword(s) above. This is one of the ways you can browse all of the different topics I write about.


Buy Local press conference - at the mall?


It's not April first yet, so I couldn't really stop my jaw from dropping to the ground on this one: The Richmond-Wayne County Chamber of Commerce and the City of Richmond will be holding a press conference tomorrow afternoon to promote buying local - to be held at the mall, which is predominantly [...]

Discussion of Pal-Item.com Terms of Service


This is a republishing of a series of blog posts looking at the pal-item.com Terms of Service, discussing what they actually mean and how they might impact your use of the Palladium-Item website.  (The Palladium-Item is Richmond, Indiana's daily newspaper.)  You can view the original posts where they appeared on the Pal-Item site: Part 1, [...]

A $3 Trillion Shopping Spree


We all love to splurge a little once in a while. Save up some money and do something nice with it, really go a little beyond our normal spending - maybe it's a vacation, maybe it's a nice gift for a friend, or maybe it's buying universal healthcare for 300 million Americans.
Huh?
Oh yeah, universal [...]

Trying out ads in my weblog


You may or may not notice that I've incorporated some Google Ads into my weblog. It's my unabashed attempt to make whatever moo-lah I can off of this exercise in public writing (which does not, for what it's worth, have moo-lah generation as a primary goal). I'm not sure if I'll keep the [...]

OfficeMax responds to customer service letter


I had a nice call this morning from Nick, the local store manager of the OfficeMax in Richmond. I'd recently had some really poor customer service experiences in that store with them and had submitted a narrative of those experiences for their review. I usually don't bother going back to a place after [...]

Instead of sitting on hold, get a call back


I called Vectren Energy Delivery (a.k.a. the gas company) the other day with a question about my bill, and was pleasantly surprised by a customer service measure they've implemented. When I had made my way through the phone tree to the point where I start to sit on hold, the system said "we'll call [...]

Big box stores eating big box stores


The forthcoming closing of Richmond's Target store, reported in the Palladium-Item on November 6th, is certainly a troubling development for the local economy. Jobs will be lost, the convenient shopping will need to be found elsewhere, and yet another "big box" piece of real estate will need to be filled.

Suggestions for Timex's Stereo CD Clock Radio


I sent this letter to Timex, and have not yet received any response. They may well have trashed it, but I think I would like it if I received this kind of specific technical feedback on the products/services I create.
Timex Audio Products
135 Essex Avenue
Avenel, NJ 07001
September 25, 2004
To Whom It May Concern:
Greetings. I [...]

Public Radio Fundraising == Hell


Well, it's that time of year again, when public radio stations completely abandon any pretense of professionalism and dignity, and begin soliciting their listeners for money.

Announcer #1: Well, we're sorry to break in to this news story about critical current events, but we've got a great jello recipe that can be yours for a pledge [...]

A letter to Papa John's


My letter of Tuesday, Sep 7th, 8:30 PM:
Greetings. For the second time in a month, I recently ordered Papa John's breadsticks and had them delivered with only a Garlic sauce - no pizza sauce or cheese sauce as has been included in the past. Your website indicates that at least the pizza sauce [...]

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