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Customer service done right by Fazoli's
Posted Aug 08, 2006 in consumer watch, richmond, in
Over the weekend I visited the Fazoli's drive through on my way out of town - it's the closest thing we've got to an Italian restaurant (though maybe not for long) and I have a certain affinity for it after having worked at one as a teenager for one of my first real jobs (it did take me a 10 year hiatus to wash all of the garlic butter out of my clothes before I could go back, but hey...). This particular visit to the restaurant was horrible - garbled drive through communication, messed up order,...

I’m an entrepreneur, blogger, technology consultant and community builder living in Richmond, Indiana. 
















