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Is it possible for Sprint customer service to be this bad?
Posted Mar 20, 2007 in consumer watch
Presenting: another epic saga of wireless phone company incompetence...bear with me.
I'd had my Sprint cell phone and plan since 2001 - six years of relatively problem free operation (minor billing annoyances aside). And they recognized that I was a loyal customer who always paid my bill on time - in recent years they regularly sent me offers to "upgrade my plan" or my phone and receive a billing credit (but we all know this is because they wanted me to renew my vows and sign on to a new contract).
Recently,...
I’m an entrepreneur, blogger, technology consultant and community builder living in Richmond, Indiana. 
