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Rediscovering what you already know
Posted Jul 25, 2011 in culture
I see a surprising number of organizations and businesses that suffer from the malady of reinventing basic business processes and rediscovering tools and resources they already had, at the expense of using up valuable staff time and straining relationships with their customers and constituents.
Sometimes this reinventing and rediscovering happens because there's been a change in staffing, sometimes it happens because people just don't bother to write things down. But I'm amazed at the "shortcuts"...

I’m an entrepreneur, blogger, technology consultant and community builder living in Richmond, Indiana. 
















