Posts with the tag "telecommunications"

This page shows posts in my weblog that are tagged with the keyword(s) above. This is one of the ways you can browse all of the different topics I write about.


My VOIP home phone setup using trixbox


I've generally been content not having a physical phone line at home and using my cell phone instead. I'm not much of a phone person anyway, my back yard looked a lot nicer when Verizon cut down the unsightly cable, and it's certainly a cost savings. But sometimes, I still long to have [...]

Is it possible for Sprint customer service to be this bad?


Presenting: another epic saga of wireless phone company incompetence...bear with me.
I'd had my Sprint cell phone and plan since 2001 - six years of relatively problem free operation (minor billing annoyances aside). And they recognized that I was a loyal customer who always paid my bill on time - in recent years they regularly [...]

Linksys customer service destroyed by earthquake


I called the sales team at Linksys today to ask for help in picking which one of their products Summersault wanted to purchase. I saw this notice on their "contact us" web page:
Due to a major earthquake in the South-Pacific area, telephone, internet circuits, and services from the United States have interrupted our call [...]

The difference between dollars and cents


I have yet to reach the end of the enjoyment I am experiencing from hearing this tech support call that someone recorded: Verizon doesn't know the difference between dollars and cents. As it turns into a global phenomenon, the caller documents his experience on his blog: http://verizonmath.blogspot.com/.
Your call may be recorded to insure [...]

Sprint PCS needs to run cron jobs more often


Fair warning: this post is pure rant.
I have a Sprint PCS phone that I use as my primary, and only, home phone line. There are tons of reasons why I like this arrangement, which I won't go into here, but I've been a loyal, pay-on-time Sprint customer for several years now. Which [...]