Posts tagged as "telecommunications" - Chris Hardie

I've generally been content not having a physical phone line at home and using my cell phone instead. I'm not much of a phone person anyway, my back yard looked a lot nicer when Verizon cut down the unsightly cable, and it's certainly a cost savings. But sometimes, I still long to have a regular old phone sitting on my desk that I can pick up and make a call on. Recently, for various reasons, I've been playing with having just that setup, but with a twist: my new home phone setup is run on open...

Presenting: another epic saga of wireless phone company incompetence...bear with me. I'd had my Sprint cell phone and plan since 2001 - six years of relatively problem free operation (minor billing annoyances aside). And they recognized that I was a loyal customer who always paid my bill on time - in recent years they regularly sent me offers to "upgrade my plan" or my phone and receive a billing credit (but we all know this is because they wanted me to renew my vows and sign on to a new contract). Recently,...

I called the sales team at Linksys today to ask for help in picking which one of their products Summersault wanted to purchase. I saw this notice on their "contact us" web page: Due to a major earthquake in the South-Pacific area, telephone, internet circuits, and services from the United States have interrupted our call center operations. We apologize for any inconvenience or delay and appreciate your patience. I felt bad for them, but carried on and called them anyway, assuming that they...

I have yet to reach the end of the enjoyment I am experiencing from hearing this tech support call that someone recorded: Verizon doesn't know the difference between dollars and cents. As it turns into a global phenomenon, the caller documents his experience on his blog: http://verizonmath.blogspot.com/. Your call may be recorded to insure quality, indeed.

Fair warning: this post is pure rant. I have a Sprint PCS phone that I use as my primary, and only, home phone line. There are tons of reasons why I like this arrangement, which I won't go into here, but I've been a loyal, pay-on-time Sprint customer for several years now. Which is why it was maddeningly frustrating to go to make a call today and get a note that my account had been shut off because I was over my spending limit. I went to Sprint's website to see if I could find out how I'd used...