Posts with the tag "consumerist"

This page shows posts in my weblog that are tagged with the keyword(s) above. This is one of the ways you can browse all of the different topics I write about.


The reason for the season, from Menards


I opened up today's Sunday newspaper bundle to find a brown paper grocery bag from Menards that said "Merry Christmas! 15% OFF ANYTHING YOU CAN FIT INSIDE THIS BAG!" The fine print - inscribed on both sides of the bag, mind you - was my favorite:
All merchandise must fit inside the bag, all [...]

The difference between dollars and cents


I have yet to reach the end of the enjoyment I am experiencing from hearing this tech support call that someone recorded: Verizon doesn't know the difference between dollars and cents. As it turns into a global phenomenon, the caller documents his experience on his blog: http://verizonmath.blogspot.com/.
Your call may be recorded to insure [...]

Customer service done poorly by Ramada


Earlier in life I had a job as the senior front desk clerk at a national hotel chain. I made reservations, served breakfast, transferred calls, checked people in, checked people out, cleaned the pool, cleaned rooms when housekeeping had left for the day, chatted with vacationers and placated frustrated guests. The experience has [...]

A review of Blue Vinyl


It would be nice if some day we could say, "great, now we know about ALL of the human-made products and processes that can give us cancer and harm the planet, now let's start doing something about them." But alas, it seems that everywhere you look, there's a new story about a chemical or [...]

Customer service done right by Fazoli's


Over the weekend I visited the Fazoli's drive through on my way out of town - it's the closest thing we've got to an Italian restaurant (though maybe not for long) and I have a certain affinity for it after having worked at one as a teenager for one of my first real jobs (it [...]

When people driving cars kill people riding bikes


While I was in Chicago this past week for the professional technical conference some of us from Summersault were attending, we were walking to dinner one night and witnessed the driver of an SUV come within inches of hitting a cyclist. Despite the fact that the driver was rushing to turn through a yellow [...]

More credit card offers...from Miami University?


Sound the rant alert. I've written here before about how much I don't like getting credit card offers in the mail, but I've learned to deal with it. Or, I thought I had. Then came the onslaught of offers from the Miami University Alumni Association for a card branded by Miami - [...]

Bring Your Own Bags, Save Money


Plastic grocery bags. Some people throw them away. Some people ball them up and keep them forever. Some people crochet them into wreaths, rugs, purses and other beautiful things. I definitely fall into the "keep them forever" camp, or at least I did until I learned that some grocery stores around [...]

Whiny insights about local cable internet provider


If you read through my weblog, you might get the impression that I find joy in whining and complaining about the poor customer service practices of companies I deal with. Really, I tend to be a pretty positive person, and don't go out looking to pick people/places/things apart just for fun. But sometimes [...]

The Customer Can Always Write


I get the sense that I tend to spend an unusual amount of time exercising my "right" as a consumer to provide feedback to the companies and organizations from which I buy products and services. The general trend in "consumer action" these days when a company is providing poor customer service or substandard products [...]

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