Posts with the tag "hotel"

This page shows posts in my weblog that are tagged with the keyword(s) above. This is one of the ways you can browse all of the different topics I write about.


Customer service done poorly by Ramada


Earlier in life I had a job as the senior front desk clerk at a national hotel chain. I made reservations, served breakfast, transferred calls, checked people in, checked people out, cleaned the pool, cleaned rooms when housekeeping had left for the day, chatted with vacationers and placated frustrated guests. The experience has [...]