Chris Hardie's Weblog

This is an unabashed plug for Parallax and their high speed wireless Internet access service. I complain enough on this blog about poor customer service experiences, so it's important to me that I document the rare but special times when I have a really positive experience. I'd been using Insight's cable broadband service, which costs $45/month and included somewhere around 3 MBps download and 400Kbps upload (your mileage may vary widely - learn about different connection technologies). It also malfunctioned every time my cat sneezed. Parallax's service is $40/month and includes 1 MBps download and 1 MBps upload (really nice for sending large files out or hosting something). Important: you don't need a wireless card to use this service - your home network can still be wired all the way. And they're local, which has a number of benefits. And they're reliable. And their customer service tends to be excellent. I know these things well since my business depends on them for mission critical network operations every day. So I didn't really know why I'd even waited as long as I had to get setup with their wireless service. (I did call Insight and ask them to make me a better offer...they couldn't.) The Parallax sales rep and installers treated me like a real human being, they worked fast and effectively, and the connection has worked great from day one. Thanks, Parallax, for being a quality local provider of a valued service!